The bike is great, but not perfect yet, I had 4 updates for the app and the bike within 4 weeks. In the beginning it didn't track my rides - the updates solved this.
The bike rode very smooth for about 250 km, almost like sailing - since then it makes some funny noise when I step into the pedals ... not very loud, but strange ... I'm pretty sure we will solve the issue on time.
Battery range is very good - I go 33 km a day - lights turned on on "dim" and it lasts 2,5 days ... almost 3 but to be on the safe side I charge up every 2nd day.
Support is great! They are working with me on the issue and are extremley friendly and heplful.
Would I buy the Cowboy again? YES!